When you send your order via the online shop, internet or post, a binding contract is concluded. The following conditions apply to all contracts, deliveries and services. With the oral or written order, our conditions are accepted.

You are therefore also obliged to pay for the goods you have ordered and to accept our delivery.

We reserve the right to reject orders without giving reasons.

If an item cannot be shipped within 6 weeks due to delivery difficulties from our manufacturers, we will refund the purchase price at your request.

All prices are in Swiss francs, including 7.7% VAT.

For orders under 100 CHF, postage and packaging costs of 15 CHF will be charged.

All illustrations, drawings, dimensions and weights apply unless otherwise agreed. Minor differences in color, size and shape are permitted as long as they are reasonable for the purchaser. We reserve the right to make technical changes.

Special requests made for the customer cannot be taken back.

Complaints, notices of defects or deficiencies must be made in writing within 8 days.

The recipient must report any transport damage to the respective transport company immediately upon delivery.

Goods can only be returned up to 8 days from the delivery date and must be delivered to Stewafiness GmbH, Unter Budmingen CH 6133 Hergiswil, free of charge. The customer must bear the transport costs.

Delivery is free from CHF 100. No deliveries are made abroad. We will not take back packaging material. This must be taken to regular waste disposal points.

Your data will only be used for business transactions and will not be passed on to third parties. (See data protection)

Swiss law applies to all legal disputes arising from contracts between us and our customers. The place of jurisdiction is Lucerne.

The customer expressly accepts these regulations as part of the contract between the parties.